Privacy Policy

Who we are

This website is operated by SAR ZONE (SMC-Private) Limited, based at 21-W Lower Canal Green, Block W Madina Town, Faisalabad, Punjab 38000, Pakistan.

Questions about this policy or personal information can be sent to info@sarzone.com.

Information we collect

When you submit a project enquiry, we may collect your name, company, email address, phone or WhatsApp number, service requirement, budget range, target timeline and message.

Our hosting and security systems may also process limited technical information such as IP address, browser type, requested pages, timestamps and error or security logs.

If you contact us through WhatsApp, email, Facebook, Instagram or another external service, that provider processes your activity under its own privacy terms.

How we use information

We use information only where reasonably necessary to:

• Review and respond to project, support, partnership or employment enquiries.
• Prepare proposals, arrange meetings and communicate about requested services.
• Operate, secure, diagnose and improve the website and enquiry process.
• Maintain appropriate business records and meet applicable legal obligations.

Sharing and service providers

Enquiry details are shared only with SAR ZONE personnel who need them to respond or deliver the requested service. We may use hosting, email, security and professional service providers that process information on our behalf.

We may disclose information where required by applicable law, a valid legal process, or where reasonably necessary to protect people, systems, rights or property. We do not sell or rent personal information.

Retention and security

We retain enquiry and business correspondence for as long as reasonably needed to respond, maintain service records, resolve disputes and meet legal or operational requirements. Information that is no longer required may be deleted or anonymised.

We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.

Your choices

You may ask us to provide, correct or delete personal information associated with your enquiry, subject to identity verification and any records we must retain under applicable law. Send requests to info@sarzone.com.

You can choose not to provide optional information, although this may limit our ability to assess or respond to a request.

Children and external links

This business website is not directed to children, and we do not knowingly seek personal information from children through the enquiry form.

The website links to third-party services and websites. SAR ZONE is not responsible for their privacy practices, content or security.

Policy updates

We may update this policy when website features, business practices or applicable requirements change. The current version and its revision date will remain available on this page.